We are dedicated to providing excellent service to our customers. You can return the item if you are not satisfied, however there must be a valid reason for your dissatisfaction. Therefore, please inform us of the reason why you would like to return the item.

We guarantee your satisfaction. If you are not satisfied with the item you have received, we will offer you a refund, minus the shipping costs. The buyer pays the shipping fee for the returned items. A refund will be made when the returned items have been received.

Please refer to the information below to determine which return options are available for the item you wish to return:

• Defective items of jewellery and women’s clothing can be returned within 15 days from the date of purchase.
• Items of jewellery and women’s clothing can be exchanged for a different size within 7 days from the date of purchase.
• Unwanted or unopened items of jewellery and women’s clothing can be returned within 3 days from the day of purchase.
• Body Art cannot be returned.

After considering your options, please contact us within the time period specified to request a return. After we have received your request, we will contact you shortly to confirm the return, and you may proceed to return your items for replacement.